The Review Management platform allows you to select up to three competitors. In practice this means that you will receive real-time data on the positive and negative reviews and trends of your competitors.
Benchmark your competitor's results against your own performance. Compare all scores, rankings, reviews and sentiments from their guests to your own standards for service, pricing or food quality.
Easily evaluate your performance to see where you underachieve or outperform. Take actions that help improve your overall quality and get you ahead of the game.
How to use competitor data?
Once you have selected your competitors (More about that here: How to choose your competitors), you will be granted insights that just may give you that competitive edge.
1. Compare Rating over Time
2. Ratings compared to your competitors
3. Compare satisfaction