In some situations Guest Wi-Fi users might experience a message popping up when trying to login to the Guest Wi-Fi network.
This message usually looks something like this:
It is mostly caused by devices such as smartphones, tablets or laptops that have a www.google.com related homepage or browser. Because our Login portal has to redirect to www.google.com through a different process in order to make our login portal work, google will see this connection type as a so called: "man-In-The-Middle" attack. How ever, this is not the case.
How can I resolve this?
It is not possible to resolve this problem directly but it is possible to bypass this message by clicking on "Advanced", now confirm that you wish to proceed to go to the given website.
When will this be solved?
As of now it is not possible for us and other Hotspot service providers to resolve this problem due to the message being created by a third pary such as google. Once this changes or when we do have a solution, this article will be updated.
You can find more information about this problem on the website of our hardware manufacturer and partner Zyxel by clicking here.